Shipping Policy
NEW ZEALAND
Hedgerow orders are sent via courier to ensure delivery direct to your door (unfortunately we do not ship to P.O Boxes). All packages are targeted for delivery between 2-10 working days of order confirmation.
Hedgerow offers free shipping on standard orders over $150 New Zealand wide.
For all orders under $150 the following shipping rates are incurred -
- Auckland delivery - $5 flat rate
- Rest of North Island and Rural delivery - $10 flat rate
- South Island - $15 flat rate
- South Island Rural delivery - $20 flat rate
INTERNATIONAL
All international packages are sent via international economy courier with our delivery partner of choice. Hedgerow will inform you of these costs prior to dispatch. All international deliveries are delivered door to door and require a signature upon delivery. Track and trace is also standard for all international deliveries.
DELIVERY DELAYS
Here at Hedgerow we endeavour to get your order to you as soon as possible, however the delivery times outlined above are approximate timeframes and we cannot accept responsibilities for delays due to unforeseen circumstances (e.g. Covid-19, strikes, natural disasters, custom clearance or government enforcements).
If you haven't received your parcel please email info@hedgerow.co.nz with your order details and we will be more than happy to look into it for you.